I think the early incidents that I wrote to you were
very light hearted and funny. Well if you think i want to do the breakthrough
with this one being really serious, it is very essential for you to know that I
am going to disappoint you very deeply. In a casual discussion, my friend Onkar
told me a true fact, “it’s very easy to write a tragedy but difficult to make
others laugh. For example it’s so easy to build a castle of cards and make it
fall but how do you make someone laugh over it.” True, there is already so much
resentment, guilt and all such miserable things in our life. I don’t want to
add to it. This is the story of my foolishness, stupidity or eagerness. I don’t
know what? You judge. I was at the Taj Mahal Palace and Towers, Mumbai. I
forgot to mention, I was an Assistant Room Dining manager. This is somewhere in
July 2009. A huge delegation was visiting India with some Middle Eastern
foreign minister. For long I was in the night shift. The roaster was put up and
I had to break off from my slumber shift. There was a list of some amenities to
be placed into the rooms. Amenities are products either from the vanity pouch,
flower arrangement, wines or eatables like chocolates, sweets, savoury which go
into the rooms of such VVIP delegation free, free!! (Complimentary with the
stay)!! My job was to supervise the placement of the amenities. I loved this
job of roaming on the guest floors like a vagabond with a master key in my
hand. Barging into rooms and checking whether the amenities are placed as per
standard. If ok, then tick so on the list I had. If not then make notes and
call the floor waiter and tell him or her. I consumed lots of time doing ABDF,
acting busy doing fuck all. But my job used to be always perfect.
It was about 4 pm in the evening and I was on the 17th
floor of the building finishing with my job for the day and preparing the
handover for the evening shift. I suddenly got a call on the phone saying there
were three more rooms added to the list 1618, 1714 and 1718. I had sent the
staff back to the pantry for wrapping up. I thought I would finish the work
myself. It’s hardly any task, 1714 is right next to the pantry where I was,
next I will run to 1718 the last on the floor next to the fire exit II. Then
run down one floor through the exit I would reach 1618. I turned to my list. One of my boys had
already marked this room as placed. Ok.. super cool, I had to just move my ass
up there and check whether the arrangement is fine.
I finished with both the rooms on the 17th
floor and opened the fire exit II to step in. I had never used this exit before
for the last three months. It was different from the other exit. It was hot and
no windows were open. The door closed behind me and the sound of the thud
echoed. I got scared and try immediately to open it pressing the shaft. It
didn’t open. I thought, “May be this is the last floor so the door doesn’t open
back to the guest area. Let’s try the one below it. I ran down unaware of the
tragedy I was getting into. I pushed the 16th floor’s exit shaft.
This one was also jammed, it refrained from opening. I checked my mobiles for
network. I carried two then, one would be the company and other my personal
one. None of them showed any network coverage. I stood there knocking softly
over the door, thinking someone from In room dining, Housekeeping or Front
office would act like my rescue team. I wasted around 15 to 20 minutes waiting
for the holy angel through the square of glass in that sturdy metal door but
none arrived. I looked at my watch, 4: 30 pm. This is the most wrong time to
get stuck here. The morning and evening shift will be in briefing, then
exchanging handovers and later chai
time. So there won’t be any good luck till next 45 minutes. Just then enlightenment
struck me, “ Asmi.. tere lag gaye !!”
in other words “Girl, you are screwed for bad.” I looked down and saw the never
ending zigzag of the flight of stairs. “Bungee jumping, want to try.” I am an
optimist, this is India, and at least one door would open. You know six sigma;
at least one door would be faulty and will open.” I began to descend lightly
jogging. What I forgot was that I am in my Raymond suit and was in a stuffy air
tight exit. I enjoyed the first few
floors but then I was getting impatient. I tried each door on every floor. But
to my dismay none bothered to open. On the 8th floor, I took a break
catching some air. I was sweating profusely and wanted water real badly. I saw
some movement through the glass of the door. It was housekeeping guy, carrying
some nicely laundered soft white towels, folded on his left hand. I started
banging the door really hard. It was like three or four bangs that the guy was
turning his gaze that the door in front of him opened and he got busy there.
The door in front of which he stood closed and I gathered my fist to knock the
door again that the door in front of the exit opened. I was invisible to him
now as a couple stepped out of the room kissing each other and getting really
wild. I moved out of their visibility and thought,” Should I bang the door,
they can help me. But if I banged and disturbed them in their banging session,
God knows for what reason will they throw me out of the organisation.” I moved
away because the couple didn’t seem to stop somewhere. I pulled off my jacket
now, opened my shirt’s buttons till the second, untied my hair from the bun and
tied a pony. I convinced myself to run down for the next eight floors. It would
be hardly any time. I checked my watch; it was 5:15 pm. What??? I thought I was fast. OK... Come on I geared
myself for the final run. As I ran down I saw a glass door on the second floor.
It was a glass door but not transparent. It was opaque. I stuck my ear to it; I
could hear faint sound of conversations happening. By now I had started talking
to myself loudly, so it echoed and I felt there was company to me. I said to
myself, “Two more floors and you will walk out into fresh air, Why to knock on
this door and create a mockery of self in public.”
I reached the ground floor and the exit door stood
right in front of me. I rushed to the transparent glass square of the door and
saw people outside. All I yearned for was water and air. My hand gripped around
the round knob of the door and I was about to turn it round that my gaze fell
over this board placed at eye level with ATTENTION, the word embossed in red. I
was stunned as if I had seen a ghost in daylight. I moved back and read it. I
don’t remember the instructions vividly. But yes it read somewhat like this
1. This door is to be opened only in case of fire or any hazardous emergency.
2. As the door opens, a buzzer alarm will ring throughout the hotel in all public areas for immediate evacuation
3. Any employee if opens this door in any other situation will be liable to suspension and legal action.
A jackpot slot machine stood in front of
me. There were three slots, one showed brown bread, second displayed Amul
butter packet and third showed kingfisher beer. Then the door opened and lever
went down again on its own. “TING” went the sound and all three slots went void
with question marks in it. I was hallucinating. My watch showed me 5: 45 pm on
its dial.
If there is no exit from this place, why
is it called exit? My first thought. I stood there as if struck by a high
voltage electric bolt.
When god closes one door, he opens
another. I started wondering which my other option is. The glass door on the second
floor. I gulped down the lump in my throat and went back to the second floor,
stood in front of the door. I knocked on the door, but it seemed that people
inside couldn’t hear it. I wasn’t audible. I sat down on the stairs completely
frustrated, irritated, suffocated, tired and all such miserable emotions. The
mystery was there were two glass doors, one behind the other which made it look
opaque and my knocks inaudible. I got up again and this time knocked
desperately. I don’t know it was my knock or the prayer that got answered.
There was a voice of a lady from the other side. “Who are you?” I yelled on top
of my voice with excitement. “I am the Assistant Manager of IRD. I have been
caught in this exit for last one and half hour. Please open the door”
I can’t open the door, we don’t have key
after 26/11. Besides there’s a door on the ground floor
“You fucking bitch, do you think I am an
idiot to leave that untried.” I said to myself in light whispers. You know the quote;
stay quiet when you are in shit. I was in deep shit and she was my only hope.
I got into the most polite and dainty
tone I could get and explained to her, “Mam, if I open that door, there will be
an alarm buzzing in all areas including your and my office for evacuation. I
might get suspended. Please I request to help me, I had got stuck on the 17th
floor and it’s been pretty long time. I am suffocating.”
“I will check with my manager. Hold On.
What is your name by the way? Can I have your ID card?”
Asmita Kabre ( The moron ), I yelped as I
pulled my ID card out of the jacket and slipped it to the other side through
the gap between the carpet and bottom of the door.
I settled on the floor, my hands folded,
hair withered, clothes drenched in sweat as if I went to some rain dance. I
heard a bunch of keys nearing to me. One went in after the other. It was the
ninth key that worked. Well that’s my lucky number and it got proved that day.
The door opened and a decent number of people stood in front of me looking at
me. It was as though they were watching a circus stunt. I pulled my jacket
over, did my buttons. I looked at the lady who helped me, thanked her. I was so
embarrassed that I quickly demanded her for my ID card. I didn’t even wait for
the office boy to get me water. I requested for the direction to the lobby. An
old gentleman raised his arm to point towards the door. I rushed out of the
door and bursted out laughing at my embarrassment. I reached my department and
my senior manager looked at my condition and asked me, “Did you go for a jog
and hey why were you unreachable for the last two hours.” I bent down on my
knees next to his chair and asked him to pass me the water bottle. I drank
water as if I was just out of a desert. I had not finished the first bottle
that I pointed him to pass me another. “What happened?” he was anxious. I
reconstructed the entire incident for him and rest of the team and they laughed
uncontrollably. He even shared an old incident where one of the staff doing a
10 pm to 7 am shift had got stuck into the exit at 1: 30 am. He didn’t even
have SATS office option like me. He was discovered around 4:30 am through the
CCTV footage. He went off to sleep. “What?” I exclaimed. “How can someone even
think of sleeping in that petrifying zone?” Well everyone had a good time
pulling my leg. I almost repeated the same incident to fifteen different
people. Everyone approached laughing and asking, “Kya hua?” (What happened?) Asshole
if you don’t know what happened, then why are you laughing. Everyone wanted to
listen to the animated version of it and then say,” You are such a clown.”
Human nature, “Your misery is a joke for
everyone apart from you.”
I was moving out of the pantry that a
lady colleague of mine stepped closer to me and said. “I guess you dropped your
left earring somewhere?”
“Oh yeah?” I sensed it as I touched my
earlobe.
Her face developed a wicked curve as she
said, “Should be in that fire exit II. Want to go and search?”
I smiled back at her and said, “No never
again.”
“Never say Never”, my boss replied as he
walked past our discussion.
It didn’t happen again. In the meanwhile
my colleague had gone ahead and checked those rooms, they were affirmative, I
mean ready. This is my acquired nightmare. I dream to be in the same place many
a times running endlessly the “Zigzag flight of stairs”
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